Shipping is on the house! It is free for each order.
Once your order has been placed, please allow us 1-3 business days to process your order. After this, up to 14 business days for delivery.
Absolutely, we send out an email when the order has been placed and another email when it ships out!
Yes! All orders includes a tracking number!
We currently accept Credit Cards, Bank Transfers and PayPal payments.
When ordering multiple items at a time some may ship separately from our warehouses. You may receive one item before the next. Rest assured they will all make it to you!
You have 30 minutes to cancel your order once it has been placed. All orders are handmade once you order, so it is unlikely for us to cancel/change an order, but in some cases, we can. So please make sure you spend some time browsing and order the correct items that you want! Just email us and we will be sure to help you out.
Refunds are only permissible if the product is defective on arrival. You have 24 hours from the time you receive the package to file for a refund due to damaged merchandise.
When your order is foreseen to have an unacceptable delay, we cancel the order and immediately refund you. Orders typically ship within 1-3 business days. In the unfortunate event that our store shows a product is in stock, but it actually is not, you will be refunded automatically. As soon as the product is back in stock, you will be notified and can order again.
We are not responsible for international taxes, duties or customs fees, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.
If you have a question about your order or just want a general chat, you can email us at email@example.com . We aim to get back to you within 24 hours on weekdays.